Are you stuck?
Whether it’s a problem with poor quality, safety, declining customer satisfaction, or a strained
relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost
anything, you can expect poor results.
What Is Crucial Conversations® Training?
Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by
fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By
learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas,
make the highest-quality decisions, and then act on your decisions with unity and commitment.