Are you stuck?

Whether it’s a problem with poor quality, safety, declining customer satisfaction, or a strained

relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost

anything, you can expect poor results.

What Is Crucial Conversations® Training?

Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by

fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By

learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas,

make the highest-quality decisions, and then act on your decisions with unity and commitment.